Last Updated: September 2, 2026
Thank you for shopping with Epicurean. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders are not normally processed, shipped, or delivered on weekends or major U.S. holidays.
During periods of high order volume, promotional events, or circumstances outside our control, processing times may be longer than usual.
2. Shipping Times
After an order has been processed and shipped, estimated delivery times may vary depending on the destination, shipping method, carrier, weather, and other circumstances.
Typical delivery estimates are:
Standard Shipping: approximately 5–10 business days.
These delivery estimates are provided for general guidance and are not guaranteed delivery dates.
3. Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, order size, shipping method, promotions, and other applicable factors.
4. Tracking Information
When tracking is available, we will provide shipment tracking information after your order has been shipped.
Please allow some time for the carrier’s tracking system to update after the tracking number has been created.
5. Delivery Delays
Delivery times may be affected by circumstances beyond our reasonable control, including:
- Severe weather.
- Natural disasters.
- Carrier delays.
- Transportation disruptions.
- High holiday-season shipping volumes.
- Incorrect or incomplete shipping information.
- Customs or regulatory delays, when applicable.
- Other unforeseen circumstances.
We cannot guarantee delivery on a specific date.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, we may contact the customer regarding available options.
Additional shipping charges may apply if the order needs to be reshipped.
7. Lost or Stolen Packages
Once an order has been delivered to the shipping address provided at checkout, responsibility for the package may transfer to the recipient, subject to applicable law and carrier policies.
If your tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier.
If you believe your package has been lost or stolen, please contact us at:
We will make reasonable efforts to assist you.
8. Damaged Packages
If your package arrives visibly damaged, please contact us promptly and provide photographs of the package and the affected product.
We will review the situation and determine an appropriate resolution.
9. Contact Us
If you have questions regarding shipping or your order, please contact:
Email: lffreyquzx@iubridge.com
Business Address:
119 Captain Chase Road
Dennis, MA 02639
United States